Frequently Asked Questions
Everything you need to know about leveling up your gaming gear.
What kind of products does eXtremeRate offer?
We specialize in high-quality gaming accessories, including custom controller shells, buttons, LED kits, and performance modification kits for major consoles like PlayStation, Xbox, and Nintendo Switch.
Do I need technical skills to install your modification kits?
While some kits require basic technical skills, we provide comprehensive step-by-step video tutorials on YouTube. We recommend reviewing the installation guide before purchase to ensure you have the necessary tools.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Expedited options are available at checkout if you need your gaming upgrades sooner.
What is your return policy if I change my mind?
We offer a 30-day return policy for items in their original, unused condition. Please note that once a modification kit has been partially installed or soldered, it may no longer be eligible for a full refund.
Does installing these mods void my controller's warranty?
In most cases, opening your controller to install custom shells or internal kits will void the manufacturer's warranty. We recommend using our products on controllers that are already out of warranty.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets like Apple Pay and Google Pay for a secure checkout experience.