Returns & Exchanges

At eXtremeRate Retail, we want you to be fully satisfied with your gaming upgrades, which is why we offer a 30-day return window for products in their original condition. Please ensure all electronic components and DIY kits are returned with all original parts and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all shells, buttons, and electronic components are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label or your own trackable shipping method to the parcel and drop it off at the designated carrier location.

• 4.
  Verification and Refund

  Once our technicians inspect the returned electronics for integrity, your refund or exchange will be processed within 3-5 business days.